General Troubleshooting

The first steps for ANY issues you may encounter are always the following :

1. Power down and unplug your android box.
2. Unplug your router for 5 minutes to flush your routers cache and reset your internet connection.
3. Plug the router back in and wait for your internet connection to be re-established.
4.  Plug your android box in.  Ensure your box is connected to the internet.